After Evenbalance informed us that the violations #81568 in Battlefield 4 and #81567 in Battlefield 3 may caused by non-cheat software, we have directly removed all of these bans.
Players that have been affected by this problems should be able to play on ggc-streamed servers since sunday and do not need to open a separate ban appeal.
If you experience problems regarding this violations feel free to contact us via ticket.
3D technology in the field of online multiplayer games is getting more and more important we discussed in the last few days very intensively with publishers and affected people. This was due to various GGC Bans related to 3D Crosshairs initiated by official drivers .
So far we principally banned for 3D Crosshairs because they constitute an interference in normal operation and give an advantage to the user over other players - In the case of Battlefield 3 , for example, players with 3D Crosshair have a crosshair though this is deliberately disabled by the game for example in hardcore mode .
After tests and extensive research into the topic we decided to stop banning for 3D Crosshairs , since it is nearly impossible to aim without such a crosshair in stereoscopic 3D mode.
For server admins of Hardcore servers this decision brings a amount of extra work with it , but we do not want to be opposed to new technology and therefore also players that have been banned in the past for 3D crosshairs will be unbanned .